5 reasons why Empathy is a critical behaviour to work on to be a truly Customer Centric organization.
I am obsessed with the power of empathy and could go on and on about how it enables so many different behaviour competencies that are critical for success for professionals, teams and organizations. ( Leadership, Communication, Collaboration, Negotiations, Conflict resolution…and more. ) But perhaps an area where its impact is […]
In Business, whom do you learn from the most? – A delayed post for #TeachersDay
2 days ago this post would’ve been part of a topical, trending topic and this delay is totally on me. I hope you still find it relevant as learning from teachers is a lifelong journey. So here is a perspective. It was #teachersday and I was looking back at my […]